*NRMA Authorised Partner*Comprehensive Cover*Third Party & CTP Insurance*Claims Management*98% Claim Success Rate*1500+ Claims Lodged*Policy Renewals & Upgrades*24/7 Emergency Line*NRMA Authorised Partner*Comprehensive Cover*Third Party & CTP Insurance*Claims Management*98% Claim Success Rate*1500+ Claims Lodged*Policy Renewals & Upgrades*24/7 Emergency Line
NRMA Insurance & Claims — Authorised Partner

03 / PARTNER

NRMA Insurance & Claims — Authorised Partner

The only Canberra workshop that combines expert car diagnostics with full NRMA insurance management. Get your car diagnosed and your insurance sorted in one visit.

Canberra's Only Workshop Combining Diagnostics and Full NRMA Insurance Management

An insurance claim after an accident or damage event is stressful enough without also chasing paperwork between the repairer and the insurer. As an NRMA authorised partner, that gap is closed — the diagnosis, the repair quote, and the claim itself are handled in the same place.

That's the difference between "we'll fix what the insurer approves" and "we'll also make sure the insurer approves the right things."

Canberra's Only Workshop Combining Diagnostics and Full NRMA Insurance Management

What You Can Expect

Full-service support for NRMA claims and repairs

Direct Claims Lodging

We lodge the claim directly with NRMA on your behalf — no back-and-forth or stress required from you.

Authorised Standards

Every repair is assessed and carried out to strict NRMA authorised standards by qualified technicians.

Comprehensive Support

Full support across Comprehensive, Third Party Property, Fire & Theft, and CTP insurance claims.

Policy Review & Renewals

Help reviewing or renewing your NRMA policy at renewal time, not just after a vehicle accident.

EXPERT SERVICE OVERVIEW

NRMA Insurance

The only Canberra workshop that combines expert car diagnostics with full NRMA insurance management. Get your car diagnosed and your insurance sorted in one visit.

The only Canberra workshop that combines expert car diagnostics with full NRMA insurance management. Get your car diagnosed and your insurance sorted in one visit.

An insurance claim after an accident or damage event is stressful enough without also chasing paperwork between the repairer and the insurer. As an NRMA authorised partner, that gap is closed — the diagnosis, the repair quote, and the claim itself are handled in the same place.

That's the difference between "we'll fix what the insurer approves" and "we'll also make sure the insurer approves the right things."

Claims ManagementComprehensive CoverCTP Support

What You Can Expect

  • Direct claims lodging with NRMA — no back-and-forth required from you
  • Repairs assessed and carried out to NRMA authorised standards
  • Support across Comprehensive, Third Party, and CTP claims
  • Help reviewing your policy at renewal time, not just after an accident

SERVICE INCLUSIONS

Three Ways We Deliver The Work Right

01

Damage Assessment

Vehicle damage is assessed and documented to NRMA's standards from the first inspection.

02

Claim Lodged & Managed

The claim is lodged and followed through directly with NRMA — you're not the go-between.

03

Authorised Repair Completed

Repairs proceed once approved, carried out to the standard NRMA claims require.

OUR PROCESS

A Clear Path From First Check To Final Handover

Step 01

Assess

Damage is inspected and documented, forming the basis of the claim.

Step 02

Lodge & Manage

The claim is submitted to NRMA and actively managed until it's approved.

Step 03

Repair & Handover

Authorised repairs are completed and the vehicle is handed back, claim closed.

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01 / DIAGNOSTICS

Professional Car Diagnostics in Canberra — Engine Fault Scanning, Check Engine Light & German Car Specialists

Noticing unusual performance, rough idling, or unexplained warning lights on your dashboard? At Robb's Automotive in Beard ACT, our qualified technicians use advanced OBD diagnostic tools and manufacturer-specific software to accurately identify faults in any vehicle, from everyday hatchbacks to specialist German and European models.

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01 / PRICING

Upfront Pricing & Written Approvals — No Hidden Fees

Every diagnostic finding comes with a clear, written repair quote before work begins. You approve, we proceed. You decline, no pressure. Transparent pricing on every service at our Beard ACT workshop.

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02 / EXPERTISE

All Makes & Models Welcome — One Standard of Precision for Every Car

Whether it's a Toyota Corolla, a Mazda CX-5, or a BMW 3 Series on the hoist, it gets the same diagnostic process, the same qualified attention, and the same straight answers.

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SERVICE / FAQ

Questions About NRMA Insurance

A few common questions drivers usually ask before booking this service in.

No — as an NRMA authorised partner, the claim can be lodged and managed directly by this workshop on your behalf.

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