Direct Claims Lodging
We lodge the claim directly with NRMA on your behalf — no back-and-forth or stress required from you.

03 / PARTNER
The only Canberra workshop that combines expert car diagnostics with full NRMA insurance management. Get your car diagnosed and your insurance sorted in one visit.
An insurance claim after an accident or damage event is stressful enough without also chasing paperwork between the repairer and the insurer. As an NRMA authorised partner, that gap is closed — the diagnosis, the repair quote, and the claim itself are handled in the same place.
That's the difference between "we'll fix what the insurer approves" and "we'll also make sure the insurer approves the right things."

Full-service support for NRMA claims and repairs
We lodge the claim directly with NRMA on your behalf — no back-and-forth or stress required from you.
Every repair is assessed and carried out to strict NRMA authorised standards by qualified technicians.
Full support across Comprehensive, Third Party Property, Fire & Theft, and CTP insurance claims.
Help reviewing or renewing your NRMA policy at renewal time, not just after a vehicle accident.
EXPERT SERVICE OVERVIEW
The only Canberra workshop that combines expert car diagnostics with full NRMA insurance management. Get your car diagnosed and your insurance sorted in one visit.
The only Canberra workshop that combines expert car diagnostics with full NRMA insurance management. Get your car diagnosed and your insurance sorted in one visit.
An insurance claim after an accident or damage event is stressful enough without also chasing paperwork between the repairer and the insurer. As an NRMA authorised partner, that gap is closed — the diagnosis, the repair quote, and the claim itself are handled in the same place.
That's the difference between "we'll fix what the insurer approves" and "we'll also make sure the insurer approves the right things."
What You Can Expect
SERVICE INCLUSIONS
01
Vehicle damage is assessed and documented to NRMA's standards from the first inspection.
02
The claim is lodged and followed through directly with NRMA — you're not the go-between.
03
Repairs proceed once approved, carried out to the standard NRMA claims require.
OUR PROCESS
Step 01
Damage is inspected and documented, forming the basis of the claim.
Step 02
The claim is submitted to NRMA and actively managed until it's approved.
Step 03
Authorised repairs are completed and the vehicle is handed back, claim closed.
RELATED EXPERTISE
01 / DIAGNOSTICS
Noticing unusual performance, rough idling, or unexplained warning lights on your dashboard? At Robb's Automotive in Beard ACT, our qualified technicians use advanced OBD diagnostic tools and manufacturer-specific software to accurately identify faults in any vehicle, from everyday hatchbacks to specialist German and European models.
View Service01 / PRICING
Every diagnostic finding comes with a clear, written repair quote before work begins. You approve, we proceed. You decline, no pressure. Transparent pricing on every service at our Beard ACT workshop.
View Service02 / EXPERTISE
Whether it's a Toyota Corolla, a Mazda CX-5, or a BMW 3 Series on the hoist, it gets the same diagnostic process, the same qualified attention, and the same straight answers.
View ServiceSERVICE / FAQ
A few common questions drivers usually ask before booking this service in.
No — as an NRMA authorised partner, the claim can be lodged and managed directly by this workshop on your behalf.